In today’s fast-paced business landscape, secure and reliable communication solutions are essential — especially when dealing with sensitive documents. ICTFax, an open-source, white-label, multi-tenant fax server software, provides the tools and technology needed to deliver modern online fax services for businesses, healthcare providers, and internet service providers (ISPs).
Powered by FreeSWITCH, ICTCore, and Angular, ICTFax offers a complete faxing solution through web-based interfaces, APIs, and support for traditional fax hardware.
This article highlights eight key features of ICTFax that set it apart from traditional fax servers and make it a robust, secure, and scalable communication platform.
Key Features
Email to Fax
Email to Fax: Send PDF, DOCX, or image attachments via email and deliver as faxes.
- No fax machine required
- Fast and integrated into email workflow
- Paperless communication
Fax to Email
Fax to Email: Receive incoming faxes directly as email attachments.
- Instant delivery to inbox
- Easy archiving
- Environmentally friendly
Multi-Tenant Architecture
Each organization operates in an isolated environment, ideal for SaaS and ISP resellers.
- Separate fax logs and settings per tenant
- Supports scalable hosted services
- Custom branding for clients
HIPAA Compliance
Built to meet data privacy regulations for healthcare and legal industries.
- Secure transmissions
- Audit-ready logs
- Data protection best practices
Multi-Factor Authentication (MFA)
Improves login security with an extra layer of authentication.
- Protects against account hijacking
- Compliance with cybersecurity standards
Forgot Password Recovery
Users can securely reset passwords via email verification.
- Improves user experience
- Reduces support workload
Fax Logs
Comprehensive logging for each fax transaction.
- Success/failure records
- Details on sender, receiver, time, and pages
- Essential for audits and reports
User Activity Logs
Tracks login attempts, fax submissions, and changes for all users.
- Ensures system visibility
- Helps identify security risks
- Supports regulatory audits
Conclusion
ICTFax is a modern, secure, and multi-tenant fax platform for organizations needing reliable document delivery infrastructure. From Email to Fax and MFA to HIPAA compliance, it offers enterprise-grade capabilities in an open-source package.
Whether you're in healthcare, finance, or want to launch a branded fax SaaS business, ICTFax provides the features, security, and scalability to support your growth.