ICTFax: A HIPAA-Compliant Open Source Multi-Tenant Fax Server Software

ICTFax Overview

In today’s fast-paced business landscape, secure and reliable communication solutions are essential — especially when dealing with sensitive documents. ICTFax, an open-source, white-label, multi-tenant fax server software, provides the tools and technology needed to deliver modern online fax services for businesses, healthcare providers, and internet service providers (ISPs).

Powered by FreeSWITCH, ICTCore, and Angular, ICTFax offers a complete faxing solution through web-based interfaces, APIs, and support for traditional fax hardware.

This article highlights eight key features of ICTFax that set it apart from traditional fax servers and make it a robust, secure, and scalable communication platform.

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Key Features

Email to Fax

Email to Fax: Send PDF, DOCX, or image attachments via email and deliver as faxes.

  • No fax machine required
  • Fast and integrated into email workflow
  • Paperless communication

Fax to Email

Fax to Email: Receive incoming faxes directly as email attachments.

  • Instant delivery to inbox
  • Easy archiving
  • Environmentally friendly

Multi-Tenant Architecture

Each organization operates in an isolated environment, ideal for SaaS and ISP resellers.

  • Separate fax logs and settings per tenant
  • Supports scalable hosted services
  • Custom branding for clients

HIPAA Compliance

Built to meet data privacy regulations for healthcare and legal industries.

  • Secure transmissions
  • Audit-ready logs
  • Data protection best practices

Multi-Factor Authentication (MFA)

Improves login security with an extra layer of authentication.

  • Protects against account hijacking
  • Compliance with cybersecurity standards

Forgot Password Recovery

Users can securely reset passwords via email verification.

  • Improves user experience
  • Reduces support workload

Fax Logs

Comprehensive logging for each fax transaction.

  • Success/failure records
  • Details on sender, receiver, time, and pages
  • Essential for audits and reports

User Activity Logs

Tracks login attempts, fax submissions, and changes for all users.

  • Ensures system visibility
  • Helps identify security risks
  • Supports regulatory audits

Conclusion

ICTFax is a modern, secure, and multi-tenant fax platform for organizations needing reliable document delivery infrastructure. From Email to Fax and MFA to HIPAA compliance, it offers enterprise-grade capabilities in an open-source package.

Whether you're in healthcare, finance, or want to launch a branded fax SaaS business, ICTFax provides the features, security, and scalability to support your growth.

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