ICTCore – The Modern CPaaS Solution for Unified Communications

A Flexible, Developer-First Communication Framework to Build Voice, Fax, SMS & Email Applications with Confidence and Control

🔷 Introduction to ICTCore

In today’s digital-first world, the demand for seamless, programmable communication infrastructure is at an all-time high. ICTCore emerges as a modern CPaaS solution — an open-source extensible framework designed to simplify how developers build and deploy communication-enabled applications.

Whether you're building a custom voice broadcasting tool, automating email or fax operations, or sending timely SMS alerts, ICTCore provides all the core components required to build smart, scalable, and unified communication workflows.

Built on trusted technologies like Linux, PHP, and FreeSWITCH, ICTCore allows seamless orchestration of voice, fax, SMS, and email channels under a single programmable layer — making it one of the most versatile open-source CPaaS frameworks available today.

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🎯 Why Choose ICTCore as Your CPaaS Solution?

Unlike traditional communication systems that operate in silos, ICTCore brings all major channels under one programmable umbrella, enabling businesses and developers to design cross-functional communication logic that aligns with real-world needs.

Highlights:

  • 🧠 Build Intelligence into Communication: Create smart scenarios like email-to-fax, call-to-SMS, or multi-step verification workflows

  • 🔗 Integrate Effortlessly: Use REST APIs to connect ICTCore with third-party CRMs, ERPs, web portals, and mobile apps

  • ♻️ Automate Workflows: Leverage prebuilt or custom-designed programs to automate daily communication routines

  • 📈 Monitor Everything: Get complete logs, transmission histories, and real-time reporting

From startups launching a SaaS product to enterprises building mission-critical infrastructure — ICTCore scales with your goals.

🧰 Core Features of ICTCore CPaaS Platform

🔄 Unified Communication Framework

  • Support for Voice, Fax, SMS, and Email — all accessible via a common logic interface

  • Combine services in multi-step workflows, e.g., send a voice call followed by a confirmation SMS

  • Simplifies complexity with uniform terminology and control logic

📦 Scenario-Based Automation Engine

  • Create reusable programs to handle specific communication workflows

  • Choose from built-in scenarios or design custom logic to suit niche business processes

  • Each scenario is a self-contained unit, making deployments clean, predictable, and scalable

  • Supports full activity logging, error tracking, and delivery reports

💻 Developer-First Architecture

  • Modular codebase with plug-and-play style extensibility

  • Seamless integration of new PBX systems, gateways, or protocols

  • Detailed API documentation, example scripts, and customization guides

  • Built with simplicity in mind, while offering full control for advanced users

🌐 REST API & System Interoperability

  • Well-documented REST APIs for all major operations

  • Integrates natively with popular platforms like FreeSWITCH, Kannel, and Sendmail

  • Easily extend communication capabilities into existing web apps, desktop systems, or cloud tools

🚀 Ready-to-Deploy Packages

  • Available as RPMs for CentOS 7/8/9 and Rocky Linux 8/9

  • Lightweight, fast, and designed for both cloud and on-premise installations

  • Includes simple command-line installers and configuration tools for system administrators

⚙️ Installation Requirements

  • Clean installation of CentOS/Rocky Linux (versions 7 to 9)

  • Basic Linux knowledge (command-line interface, service management, networking)

  • For full documentation and step-by-step guide:
    👉 ICTCore Installation Manual

🧪 Sample Use Case – Send a Fax with PHP

$programData = array('file_name' => '/some/pdf/file.pdf');
$faxProgram = new Sendfax(null, array('data' => $programData));
$contact_id = 12;
$account_id = 1;
$faxTransmission = $faxProgram->transmission_create($contact_id, $account_id);
$faxTransmission->schedule(array('delay' => 3600)); // Delay by 1 hour
$faxTransmission->send(); // Or send it right now

This is just one example of how ICTCore empowers developers to interact with communication channels in real-time through programmable logic.

🧪 Fax Document via REST API

<?php

// Initialize cURL

$ch = curl_init();

// API endpoint for creating fax documents

$url = "http://ictcore.example.com/api/messages/documents";

// Document data

$payload = json_encode([

[

"name" => "Invoice Q3",

"description" => "Quarter 3 invoice document"

]

]);

// cURL options

curl_setopt_array($ch, [

CURLOPT_URL => $url,

CURLOPT_RETURNTRANSFER => true,

CURLOPT_POST => true,

CURLOPT_POSTFIELDS => $payload,

CURLOPT_HTTPHEADER => [

"Content-Type: application/json"

]

]);

// Execute the request

$response = curl_exec($ch);

// Handle cURL error

if(curl_errno($ch)) {

echo 'Request Error: ' . curl_error($ch);

} else {

// Decode and display response

$result = json_decode($response, true);

echo "Document created with ID: " . $result['document_id'];

}

// Close cURL session

curl_close($ch);

?>

For more use cases of ICTCore please visit: https://www.ictcore.org/use-cases/

💼 Industry Use Case Scenarios

Industry

Use Case

Description

📢 Marketing

Bulk Voice & SMS Campaigns

Run promotional calls or text campaigns with real-time tracking

🏥 Healthcare

Appointment & Reminder Calls

Automate patient appointment alerts via voice or SMS

🏛️ Government

Emergency Multi-Channel Alerts

Send urgent notifications across fax, call, and SMS simultaneously

🎓 Education

Notices to Students & Parents

Share school event updates, holidays, or exam schedules easily

📄 Legal & Finance

Secure Faxing & Compliance

Safely transmit confidential documents with full audit logs

🛍 E-commerce

Order & Delivery Notifications

Notify customers about order status, shipping, or return instructions

📚 Developer Resources

✅ Why Developers & Businesses Trust ICTCore

  • 100% open source under AGPL license

  • Built on reliable open standards (Linux, FreeSWITCH, PHP)

  • Extensible, modular architecture with plug-in support

  • Clean, well-structured REST API

  • Trusted in production across commercial communication solutions

🏁 Final Thoughts

ICTCore is not just another telecom framework — it’s a modern CPaaS powerhouse tailored for developers who want full control, transparency, and scalability in their communication architecture.

From launching automated campaigns to integrating with healthcare systems or finance apps, ICTCore gives you the power to build, test, and scale reliable, multi-channel communication services — all in one place.

💡 Start your journey with ICTCore today and build the next generation of unified communication tools for your users.

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