ICT Products
Every product below is sold as a self-hosted licence you install on your own server and run under your own brand. No per-user fees, no shared tenancy, and the source is yours to read. Pick the platform, then the edition that matches how many customers you intend to serve.
Telephony and contact centre
Multi tenant platforms for providers reselling voice services under their own name.
ICTContact
Progressive and predictive dialling, inbound queues, unified communications and CRM automation in one platform, with the AI voice agent built in.
ICTBroadcast
Voice, SMS, fax and email campaigns from one multi tenant system. Sold by channel count, so the licence grows with the traffic you actually carry.
ICTPBX
Multi tenant PBX on FreeSWITCH and FusionPBX. Extensions, IVR, queues, voicemail, WebRTC softphone and T.38 fax, each tenant isolated from the next.
ICTFax
Email to fax and fax to email over T.38 and G.711, running on your own network so documents never pass through somebody else’s cloud.
ICTCRM
Open source CRM with unified communications wired in, so calls, messages and campaign history sit against the contact record rather than in a separate system.
ICTCore
The unified communications framework the rest of this stack is built on. For integrators who would rather build their own application than licence a finished one.
Education, health and services
White label platforms for providers selling into schools, clinics and consultancy markets.
ICTExam
Upload a paper and AI turns it into an online exam, grades objective and written answers, then sends results back for a teacher to approve. Moodle integration over LTI 1.3.
ICTSchool
Admissions, attendance, timetabling, examinations, fees and parent communication in one system, deployed per school or run multi tenant across a group.
ICTRoshni
Booking, sessions and case records for consultancy delivered online across health, law and education, with the practitioner side kept separate from the client side.
ICTUstad
Marketplace software for home and professional services: providers, bookings, dispatch and payment, run under your own brand in your own market.
ICTDesk
Ticketing and live chat with an AI agent that answers from your own content, then hands the conversation to a person when it should.
ICTHospital
Patients, appointments, wards, pharmacy, laboratory and billing. Built on Laravel and published openly, so clinical data stays on hardware you control.
Not sure which edition fits? The deciding question is usually whether you need to serve separate customers from one install. If you do, you need a service provider edition. If you are running it for one organisation, the enterprise or community edition is cheaper and does the same job. Ask us and we will tell you which one you need.
Several of these products are open source. ICTSchool and ICTHospital are on GitHub, and the full list of what ICT Innovations publishes, from the fax server to the AI voice agent, is on the open source projects page. If you sell through WHMCS, our Checkout for WHMCS WordPress plugin, which puts the whole order flow on your own site, is open source too.
Turnkey option
Every product here can come as a ready business
Buy any platform here on its own, or add a billing portal and live support and we'll brand it all as yours and get you selling in about three weeks, on your own servers or ours. Both the add-on and yearly support are optional.